Wednesday, July 22, 2009

Social media guidelines

  • Guidelines should be a natural extension of existing business guidelines and should follow the rules already in place
  • Respect copyright, fair use and financial disclosure laws
  • Protect your privacy and the privacy of your colleagues and clients
  • Don’t disclose confidential or proprietary information
  • If you are making a statement as an industry or company expert, indicate clearly who you are, why you are relevant, and your role at the company.
  • When you make your statement, indicate that the postings are your own and not necessarily representative of the company’s offering, position, opinions or strategies
  • Don’t cite or reference clients, partners or suppliers without their approval. Link back to the source whenever possible
  • Respect your audience and your company
  • Make a record of where and when you have posted. Whatever you publish will last a long time on the Internet and you might want to revise your position at some point in the future.
  • Don’t be antagonistic unless that is your job
  • Be the first to correct your mistakes and indicate when you alter a post or admit that you stand corrected
  • Research who else is publishing on the topic and cite them. Link back to the source whenever possible

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